The Opportunity Ready Business Series - Part 2

Randy McGovern

Published on: 26/06/2026

Part 2: The Lead Came In… Now What? A lead coming in is only the beginning. Learn why small businesses need a clear system to capture, respond, follow up, and keep opportunities from slipping away.

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AI Isn't the Problem. Bad Experiences Are.

Randy McGovern

Published on: 07/05/2026

A grounded conversation about AI, customer service, missed opportunities, and how small businesses a

AI for small businesssmall business communicationAI customer servicewebsite chat automationmissed call follow upsmall business automationcustomer communication toolssmart websitesAI and customer serviceBetter Solutions AI